Terms and Conditions

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1. Acceptance of Terms

By using Sage Ticket Bot ("the Bot") and its associated dashboard ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Service Description

Sage Ticket Bot is a Discord bot that provides ticket management functionality for Discord servers. The Service includes:

  • Automated ticket creation and management
  • Category-based ticket routing
  • Dashboard for configuration and analytics
  • Integration with Discord's API

3. User Requirements

To use our Service, you must:

  • Have a valid Discord account
  • Have appropriate permissions in the Discord server where you intend to use the Bot
  • Be at least 13 years old or the minimum age required by Discord in your jurisdiction

4. Privacy and Data Usage

We collect and store the following data:

  • Discord user IDs and usernames
  • Server configurations and settings
  • Ticket content and metadata
  • Usage statistics and analytics

This data is used solely for providing and improving our Service. We do not sell or share your data with third parties.

5. Acceptable Use

You agree not to use the Service to:

  • Violate Discord's Terms of Service or Community Guidelines
  • Harass, abuse, or harm other users
  • Distribute spam or malicious content
  • Attempt to exploit or damage the Service
  • Use the Service for illegal activities

6. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. We reserve the right to:

  • Perform maintenance and updates
  • Modify or discontinue features
  • Suspend or terminate access for violations of these terms

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any damages resulting from the use or inability to use our Service, including but not limited to data loss, service interruptions, or Discord account actions.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms and Conditions or the Service, please contact us through our Discord support server.

By using Sage Ticket Bot, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.